Writing this on our honeymoon, but honestly felt we had to share it! When it came to booking a venue, we as most couples do went and looked at several hotels. When it came to viewing the heights we instantly knew this was going to be the one. As soon as we walked in we were made to fell at home, from the reception staff right through to the bar staff waiting to meet with the wedding planner, Natalie. I cannot stress how nothing we wanted was an issue, some hotels make restrictions etc and all we were told was it's our day, and what we want the hotel will make happen! Even to the point of Natalie suggesting things like the prosecco van, which went down a treat! Naturally we booked our wedding and over the coming months felt real at ease organising all the details despite living in Cork. We arrived the night before and instantly were greeted on a first name basis throughout the hotel, something small but when the bar staff know your name, it certainly made me feel at home. On our wedding day there were lots of little bits to set up as always. The groomsmen running round trying to sort it all. Just as we were getting a bit stressed, staff from the hotel came and asked what was to be done, told us go and relax and took care of it! That was the theme of the entire day, nothing was to much trouble and the overwhelming message to us as the bride and groom was relax...we will take care of it all. We had our ceremony in the hotel, which was amazing. Then we moved to the conservatory, believe me it's worth stopping in just to see this yourself. After the drinks reception it was back to the room. What a transformation. It was everything we wanted and more. Food and drink flowed and its was beautiful. (Thanks Natalie for all the advice during the tasting). On day 2 we were met with champagne and organe juice and the same friendly faces in the bar looking after our every need. Hotel organised music, we had another fantastic meal and a proper sing song till the early hours. This hotel surpassed all our expectations. My only advice is, if like us you are planning your wedding and looking at hotels, please add the Killarney Heights to your list to go and see. You wont regret it!
Dara & Mel Murphy July 2019
When we were searching for venues we did what most couples do, we picked our budget and what we wanted from our day and shortlisted our venues. The Heights Hotel took the lead from the beginning. We visited for a wedding fair and just fell in love. In love with the venue, with the views and with the amazing staff whom were all friendly and so professional. We booked it that day because we just knew it was the venue for us. No it doesn't have fairy light backdrops or colourful uplighting that many venues offer but for us, breath taking views and the natural light was exactly us. We were such a chilled couple to a point where I though "oh maybe we're too relaxed", but Natalie is so good, we didn't need to be stressed or worry about what we wanted or how to make it happen, she just knew the answers, before we even formed the questions Natalie knew! The emphasis was put on how it was our day, our wedding and the hotel would help us do it our way. We are from Cork and with both of us working full time and having two small kids, trips up and down to Killarney weren't an option, thankfully it didn't have to be. Natalie was our point of contact and every email was answered quickly and it was just so easy. We arrived on the Friday night, where we were met with smiles, the reception staff, the bar staff, everyone was a pleasure to deal with. We ate in the bar on the Friday night and the food was amazing even then. We sat outside as it was beautiful weather and the staff would stop for a chat while collecting glasses and one bar man Mark was very witty and funny, the bridesmaids nearly invited him to the wedding. On our wedding day there were lots of last minute table plan changes and things that should stress you out, but no, the staff has solutions to whatever issue we brought. Honestly, as a bride and groom we thought we'd have more to do, we thought we'd have to sort things but no, Natalie and her team were just on fire. We had our ceremony in the hotel, which was nothing short of beautiful, their set up is fab, lanterns lining the alise and just a relaxed theme to the whole thing. Prior to the ceremony, Natalie met me and the girls in the room and ran through what we'd have to do and how it would go which really settled the last minute jitters. The drinks reception conservatory is just beautiful, one of the plus sides was having the option to provide our own beer for it, the set up is great and the donut wall is just icing on the cake. After the drinks reception we went back to the ceremony room, the set up is lovely, the table centre pieces were beautiful, the placement of everything from the Mr & Mrs sign (which is provided by the hotel), the sweet cart had a divider so it was reasonably hidden from our 17 child guests and the tables were just beautifully set up. The dinner was amazing Rachel waited on the top table and she was so friendly and again a bit of banter which worked so nicely for our day. The food really was phenomenal and we had guests with stomachs like bottomless pits telling us how impressed they were about portion sizes! As we stumbled to bed at 515am, we were met at reception by the night porter whom took our room service order for the morning before we fell into the bridal suite, which, I must stay is nothing short of luxurious. Finally, if I had to give a bride and groom any advise when planning their wedding it would be, book The Heights Hotel.
Christine & Noel June 2019
We had our wedding reception at the Heights hotel in June. We were delighted we chose this venue! Natalie is excellent at her job, she is so organised, she will put you at ease, and she ensures the day runs smoothly! The room itself is so bright and airy thanks to all the windows, and the room was decorated beautifully on the day. All the staff are so friendly, and a special mention to the chefs, who provided us with fabulous food on the day. Thank you to John, Colette, Bernie, Natalie, Jamie, and all the staff at the Heights Hotel, for giving us a day and night we will never forget!
Aodhan & Katie June 2019
I got married on the 1st June 2019 and I have to say it was made so much more special due to the staff and the set up at the hotel. Natalie the wedding coordinator was just amazing to deal with. On the run up to the wedding nothing was a problem and she made me so relaxed and assured that the day would run smooth. It was a humanistic ceremony in the hotel and the room set up was stunning. after this the guests were brought to the amazing drinks reception area to enjoy beverages before being brought back into the dining room where they had a meal of beef and Hake. Every guest commented on how beautiful the food was and how fast the service was. As it was the same day as the champion league final the hotel were able to live stream the game into the room during the meal at my request. Like I said nothing was a problem. I would highly recommend and future brides planning a wedding to please check out this hotel and speak to Natalie. Thank you again Natalie and all the staff for everything you did.
Peig & Jason June 2019
We had our wedding in the Heights in April 2019. As we are living in London when we first started planning our wedding day we booked a weekend in Killarney to view several potential venues. We had read great reviews about the Heights and their amazing wedding planner Natalie and within moments of being shown around we knew it was the right venue for us. The lovely, bright and spacious wedding reception room was what really sold the Hotel to us as well as the friendly and relaxed atmosphere. Natalie's happy and bubbly personality and her passion for weddings also made the decision very easy for us. We could not fault the hotel, staff or Natalie for all they did for us - they made organising a wedding from London very easy. We did 3 nights in the hotel - the night before the wedding, the night of the wedding and the night after. The staff were extremely attentive and nothing was ever too much trouble. Not only were both families well looked after but so many of our guests have commented on the great service and how brilliant the staff were throughout their stay there. The morning of the wedding they had an area set up for the bridal party to have our hair and make up done. They served us breakfast there and were constantly popping in to make sure we were okay and had everything we needed. It was so relaxing and enjoyable having nothing to worry about the morning of the wedding and having everyone together in the one place. The wedding day itself was amazing and everything ran to plan, the food was outstanding and the service during the reception was faultless - many guests are still talking about the dinner! It was just fantastic from start to finish and Natalie was always on hand to make sure everything was running smoothly and on time. We had our day two at the hotel as well and again the staff were great and nothing was ever too much hassle. I would highly recommend the Heights and Natalie to anyone who is thinking of getting married in Killarney!
Emma & Robert April 2019
Where do I begin?! There is so much to commend the Heights Hotel on. To begin with, we were overseas when we got engaged & when my sister viewed and recommended this hotel, from then onwards it got better and better. The staff, whether it was on reception or in reservations, always were courteous and professional with me, each & every time I rang/emailed them. I know I was one of many contacting them but I always felt my queries were dealt with promptly. Thank you! A special thank you to Natalie, she is superb at her job. Everything appeared so effortless in how she worked to accommodate all our requests & changes. Again, I know she had other weddings & events to organise but we definitely felt solely focused on whilst dealing with her. This is a credit to her as I know organising and coordinating the wedding is a major responsibility to be given & she did an amazing job right up to the day and on the day itself. We had a great day, arrivals, seating, food etc was excellent & most of all we didn't have any worries. I highly recommend Natalie Bader to organise anyone's wedding, thank you Natalie!
Veronica & Conor December 2018
We got married in the Heights at the start of October and we could not fault Natalie or the Heights. From the moment we met Natalie we knew the Heights Hotel was the venue for us. Nothing was ever an issue for Natalie, she allowed us to tailor everything to the way we wanted. Natalie made sure the day went off without any problems and made sure she got around to each table during the meal to make sure all the guests were happy. We would highly recommend the Heights Hotel for any couple looking to get married in Killarney.
Niamh & Noel October 2018
From the minute we booked, Natalie couldnt have done enough for us and nothing was too much hassle for her. We don’t live in Killarney, so for me the coordinator was as important as the hotel itself. She is worth her weight in gold. I didn’t have one worry or concern about our reception at any stage of the process. All my emails and calls were responded to ASAP. I have to say on the day, all of the staff were just amazing. The food came out steaming hot, everybody was offered seconds and loads of people commented on how nice it was. Also everybody complimented the wait staff and bar staff and what a fantastic job they did. I honestly couldn’t recommend Natalie and her team enough. You wont have to worry about a thing. It’s no wonder she’s an award winning wedding coordinator. The day itself went down perfectly. The food was top class and the service likewise. The guests commented on how much they enjoyed their accommodation, stating the rooms were top notch. I would certainly give The Heights 5 out of 5!!
Rosemary & John November 2018
We held our wedding here on 28/12/2018. The hotel went above and beyond our expectations. Our wedding co-ordinator Natalie was fantastic, nothing was too much trouble and she put us very at ease to the lead up of the wedding. The staff on the day were excellent and very friendly and the food was amazing, our guests at the wedding are still commenting on how good it was.
Veronica & Conor December 2018
We were absolutely thrilled with our wedding day in the Heights Hotel. Natalie the wedding coordinator was fantastic, from day one and we felt confident in her ability and immediately trusted her. The hotel has a lovely homely feel, we could just pop in whenever we were passing and nothing was a problem. The ballroom was just beautiful, the food was delicious and our guests were all very well looked after and really enjoyed themselves.
Sinead & Denis October 2017
Attended a family wedding and wow do you know how to host a wedding reception. Everything was perfect, food was in all honesty probably the best food I've had at a wedding and they catered well to my child's dietary needs. The staff are young but very accommodating and kept the flow of wine going. I do need to give a mention about the wedding manager, she knows her stuff and ever so friendly to guests. Hats off to you, a very well run event and I hope I get to attend another here soon
Chrissie November 2018
We really appreciated the friendliness of staff and we felt 'at home' in the hotel during our wedding stay. It's clear that the hotel is well experienced with weddings. We felt very confident with the hotel itself and the ability of our wedding co-ordinator Natalie. We are so grateful to all the staff at the hotel for making our wedding day so special. It couldn't have been better! Natalie, Thank you so much for all your help over the past year in preparation for our wedding day. Your presence & help with the last minute details & decor was invaluable, especially on the day. You did an amazing job! It’s a fabulous hotel, everyone loved their meal and the hotel was very accommodating to our Baby Tara. We cannot thank you enough, Best Wishes Ann Marie, Fin & Tara
Ann Marie & Finn September 2017
To everyone at the Killarney Heights Hotel (in particular Natalie Noreen & Jamie) Thank you all so much for making our day so special and for going above and beyond (i.e getting in my special milk! etc) The reports we hear back from our guests have been so positive in particular relations to the amazing food! Thank you Jamie! Also a massive thank you to which ever fantastic staff member provided our late night revellers with Tayto Sandwiches, which they still talk about! Natalie thank you once again for all your hard work - i know i wasn't the easiest bride to deal with :) Thank you Noreen for being a great support along with Natalie, both before and after our wedding. Once again thanks to all of you! Best Wishes & Kindest Regards Siobhán & Maurice x
Siobhan & Maurice September 2016
The staff were excellent and Natalie was outstanding in her job and towards all of our guests - just fab! Would highly recommend yer venue and Natalie to all our friends looking to get married in the future. Beautiful wedding venue, excellent staff, very professional, excellent value for money and you won't find a better wedding co-ordinator than Natalie; such a friendly and professional person to deal with on such a special day
Norma & Garreth September 2017
I would highly recommend the Killarney Heights as a wedding venue. The wedding coordinator Natalie went above and to make sure the day ran smoothly. We found Natalie very approachable and helpful; she looked after every little detail and couldn't possibly have done any more for us! The venue itself is absolutely fab from the bar to the function room to the bedroom all spotlessly clean and beautifully decorated. Everyone commented on how fab the drinks reception and function room was and I was blown away when I saw it fully decorated!
Kim & Tomas July 2017
Cannot recommend this hotel more highly. From the first day we walked into the hotel we were made feel so welcome. Natalie, is an absolutely brilliant wedding planner. Nothing was too much trouble. She made us feel comfortable from the first meeting. The staff who worked for our wedding were so pleasant and seemed to enjoy their job. The hotel is beautiful, the function room, the bar, reception area, everything was top class. All our guests commented on the beautiful food and service. The function room is great as its lovely and airy with loads of space for dancing.
I stayed in the hotel the night before my wedding and I got ready at the hotel, best decision ever. The hotel were amazing. They gave me a big area with lots of light for my hair and makeup people to work. It was great. They served breakfast to us in this area and ensured we were topped up with tea and coffee throughout the morning. It was so relaxing and it was great for my parents to enjoy the morning instead of stressing over making breakfast and cleaning up.
Thank you so much for the best day of our lives, everyone from the Killarney Heights Hotel helped us make the best memories. Special thank you to Natalie, who's professionalism, advice and kind words really helped to make our amazing day so stress-free and one we will always remember with smiles on our faces. Fantastic hotel.
Tomas & Kim July 2017
Brendan and I were married on the 24th of June 2017 (less than a week ago). When sitting down to write this review we couldn't decide where to start as there is just so many positive things we want to say about the Killarney Heights Hotel. When we started looking at venues we read all the reviews online we could about different hotels and the Heights review were good but after experiencing what we did last Saturday they truly do not do them justice. From the minute we contacted them to the minute we left on the Monday after our wedding we received 5 star service. Nothing was too much trouble for any member of staff. This was not because we were the bride & groom, all our guests who had travelled from London, the States and around Ireland all commented on how friendly and efficient the staff were from reception (Jane & Susi), bar staff (Eamon, Jack, Miguel, Rory), housekeeping and our lovely wedding coordinator Natalie. All staff go above and beyond to help, they are exceptionally friendly, so approachable and always happy to help, nothing was too much trouble.
Natalie worked her socks off to ensure our day was incredible. Nothing was too much trouble, it was like she didn't know what the word 'No' was! Everything we asked for she went above and beyond to ensure it happened. We were not happy with our first meal tasting and together with the her support liaising with the amazing chef at the Heights we came up with a menu we were thrilled with. People are still commenting on how spectacular the food was. We had Kerry Lamb Shank / Chicken Cordon Blue, Lemon crusted Hake & a vegetarian wellington for mains. Every guest we spoke with stated how the lamb was so tender and fell off the bone, while our vegetarian guests stated it was the first wedding they attended where they could actually eat and wanted to eat the vegetarian option as it was so tasty. When the mains were coming to an end they came out again with seconds for anyone who wanted to try any of the other mains which I know a few of our guests went in for 2nd helpings some even 3rd helpings, that is how tasty the food was!
In the days leading up to the wedding I dropped off props to make it more personal to Brendan & I, Natalie offered to set it all up which was amazing as I under estimated just how tired and such little time I would have in the days leading up to the wedding. Our drinks reception was beautiful, Natalie had set it up everything as I requested, it was perfect. She is very well organised & extremely cool under pressure which made us & our bridal party feel even more relaxed.
We had our next day event at the Heights also, it was my mums 60th. We had a BBQ for 70 people and surprised my mum with a cake. Again Natalie and all the staff were outstanding in ensuring the day was a huge success. Again the food was unbelievable with beautifully cooked salmon, chicken thighs and burgers + salads, and there was enough bar staff on to ensure no one was ever waiting to be served a drink. Natalie also arranged music for the BBQ which was a big hit with guests and added to the already great atmosphere. Later on that night due to the large crowd still in the bar staff brought out complimentary sandwiches & finger food of cocktail sausages & chicken nuggets to our guests. No one approached us to ask if we wanted snacks but management were great at reading the room and implemented it.
I could continue with even more positive things to say but I know it will still not do the staff / venue the justice it deserves. We cannot recommend the Killarney Heights Hotel enough. It will forever hold a very special place in our hearts and we cannot thank everyone enough for making our wedding weekend so unforgettable and so special. From the bottom of our hearts thank you.
Mary & Brendan Hennessy June 2017
A huge thank you to all the staff of the Heights Hotel to help us celebrate our big day. We live in Holland and everybody was brilliant at responding to emails and answering any questions from us and our overseas guests. Our guests were delighted with the top quality service, food and staff. A special thanks to Natalie, who helped making this day the best day ever. She took great care of us and made us feel at ease, nothing was ever an issue. Lovely staff and hotel, keep up the good work and thank you again xx
Kim & Michael July 2017