From the minute we booked, Natalie couldnt have done enough for us and nothing was too much hassle for her. We don’t live in Killarney, so for me the coordinator was as important as the hotel itself. She is worth her weight in gold. I didn’t have one worry or concern about our reception at any stage of the process. All my emails and calls were responded to ASAP. I have to say on the day, all of the staff were just amazing. The food came out steaming hot, everybody was offered seconds and loads of people commented on how nice it was. Also everybody complimented the wait staff and bar staff and what a fantastic job they did. I honestly couldn’t recommend Natalie and her team enough. You wont have to worry about a thing. It’s no wonder she’s an award winning wedding coordinator. The day itself went down perfectly. The food was top class and the service likewise. The guests commented on how much they enjoyed their accommodation, stating the rooms were top notch. I would certainly give The Heights 5 out of 5!!
Rosemary & John November 2018
We held our wedding here on 28/12/2018. The hotel went above and beyond our expectations. Our wedding co-ordinator Natalie was fantastic, nothing was too much trouble and she put us very at ease to the lead up of the wedding. The staff on the day were excellent and very friendly and the food was amazing, our guests at the wedding are still commenting on how good it was.
Veronica & Conor December 2018
We were absolutely thrilled with our wedding day in the Heights Hotel. Natalie the wedding coordinator was fantastic, from day one and we felt confident in her ability and immediately trusted her. The hotel has a lovely homely feel, we could just pop in whenever we were passing and nothing was a problem. The ballroom was just beautiful, the food was delicious and our guests were all very well looked after and really enjoyed themselves.
Sinead & Denis October 2017
Attended a family wedding and wow do you know how to host a wedding reception. Everything was perfect, food was in all honesty probably the best food I've had at a wedding and they catered well to my child's dietary needs. The staff are young but very accommodating and kept the flow of wine going. I do need to give a mention about the wedding manager, she knows her stuff and ever so friendly to guests. Hats off to you, a very well run event and I hope I get to attend another here soon
Chrissie November 2018
We really appreciated the friendliness of staff and we felt 'at home' in the hotel during our wedding stay. It's clear that the hotel is well experienced with weddings. We felt very confident with the hotel itself and the ability of our wedding co-ordinator Natalie. We are so grateful to all the staff at the hotel for making our wedding day so special. It couldn't have been better! Natalie, Thank you so much for all your help over the past year in preparation for our wedding day. Your presence & help with the last minute details & decor was invaluable, especially on the day. You did an amazing job! It’s a fabulous hotel, everyone loved their meal and the hotel was very accommodating to our Baby Tara. We cannot thank you enough, Best Wishes Ann Marie, Fin & Tara
Ann Marie & Finn September 2017
To everyone at the Killarney Heights Hotel (in particular Natalie Noreen & Jamie) Thank you all so much for making our day so special and for going above and beyond (i.e getting in my special milk! etc) The reports we hear back from our guests have been so positive in particular relations to the amazing food! Thank you Jamie! Also a massive thank you to which ever fantastic staff member provided our late night revellers with Tayto Sandwiches, which they still talk about! Natalie thank you once again for all your hard work - i know i wasn't the easiest bride to deal with :) Thank you Noreen for being a great support along with Natalie, both before and after our wedding. Once again thanks to all of you! Best Wishes & Kindest Regards Siobhán & Maurice x
Siobhan & Maurice September 2016
The staff were excellent and Natalie was outstanding in her job and towards all of our guests - just fab! Would highly recommend yer venue and Natalie to all our friends looking to get married in the future. Beautiful wedding venue, excellent staff, very professional, excellent value for money and you won't find a better wedding co-ordinator than Natalie; such a friendly and professional person to deal with on such a special day
Norma & Garreth September 2017
I would highly recommend the Killarney Heights as a wedding venue. The wedding coordinator Natalie went above and to make sure the day ran smoothly. We found Natalie very approachable and helpful; she looked after every little detail and couldn't possibly have done any more for us! The venue itself is absolutely fab from the bar to the function room to the bedroom all spotlessly clean and beautifully decorated. Everyone commented on how fab the drinks reception and function room was and I was blown away when I saw it fully decorated!
Kim & Tomas July 2017
Cannot recommend this hotel more highly. From the first day we walked into the hotel we were made feel so welcome. Natalie, is an absolutely brilliant wedding planner. Nothing was too much trouble. She made us feel comfortable from the first meeting. The staff who worked for our wedding were so pleasant and seemed to enjoy their job. The hotel is beautiful, the function room, the bar, reception area, everything was top class. All our guests commented on the beautiful food and service. The function room is great as its lovely and airy with loads of space for dancing.
I stayed in the hotel the night before my wedding and I got ready at the hotel, best decision ever. The hotel were amazing. They gave me a big area with lots of light for my hair and makeup people to work. It was great. They served breakfast to us in this area and ensured we were topped up with tea and coffee throughout the morning. It was so relaxing and it was great for my parents to enjoy the morning instead of stressing over making breakfast and cleaning up.
Thank you so much for the best day of our lives, everyone from the Killarney Heights Hotel helped us make the best memories. Special thank you to Natalie, who's professionalism, advice and kind words really helped to make our amazing day so stress-free and one we will always remember with smiles on our faces. Fantastic hotel.
Tomas & Kim July 2017
Brendan and I were married on the 24th of June 2017 (less than a week ago). When sitting down to write this review we couldn't decide where to start as there is just so many positive things we want to say about the Killarney Heights Hotel. When we started looking at venues we read all the reviews online we could about different hotels and the Heights review were good but after experiencing what we did last Saturday they truly do not do them justice. From the minute we contacted them to the minute we left on the Monday after our wedding we received 5 star service. Nothing was too much trouble for any member of staff. This was not because we were the bride & groom, all our guests who had travelled from London, the States and around Ireland all commented on how friendly and efficient the staff were from reception (Jane & Susi), bar staff (Eamon, Jack, Miguel, Rory), housekeeping and our lovely wedding coordinator Natalie. All staff go above and beyond to help, they are exceptionally friendly, so approachable and always happy to help, nothing was too much trouble.
Natalie worked her socks off to ensure our day was incredible. Nothing was too much trouble, it was like she didn't know what the word 'No' was! Everything we asked for she went above and beyond to ensure it happened. We were not happy with our first meal tasting and together with the her support liaising with the amazing chef at the Heights we came up with a menu we were thrilled with. People are still commenting on how spectacular the food was. We had Kerry Lamb Shank / Chicken Cordon Blue, Lemon crusted Hake & a vegetarian wellington for mains. Every guest we spoke with stated how the lamb was so tender and fell off the bone, while our vegetarian guests stated it was the first wedding they attended where they could actually eat and wanted to eat the vegetarian option as it was so tasty. When the mains were coming to an end they came out again with seconds for anyone who wanted to try any of the other mains which I know a few of our guests went in for 2nd helpings some even 3rd helpings, that is how tasty the food was!
In the days leading up to the wedding I dropped off props to make it more personal to Brendan & I, Natalie offered to set it all up which was amazing as I under estimated just how tired and such little time I would have in the days leading up to the wedding. Our drinks reception was beautiful, Natalie had set it up everything as I requested, it was perfect. She is very well organised & extremely cool under pressure which made us & our bridal party feel even more relaxed.
We had our next day event at the Heights also, it was my mums 60th. We had a BBQ for 70 people and surprised my mum with a cake. Again Natalie and all the staff were outstanding in ensuring the day was a huge success. Again the food was unbelievable with beautifully cooked salmon, chicken thighs and burgers + salads, and there was enough bar staff on to ensure no one was ever waiting to be served a drink. Natalie also arranged music for the BBQ which was a big hit with guests and added to the already great atmosphere. Later on that night due to the large crowd still in the bar staff brought out complimentary sandwiches & finger food of cocktail sausages & chicken nuggets to our guests. No one approached us to ask if we wanted snacks but management were great at reading the room and implemented it.
I could continue with even more positive things to say but I know it will still not do the staff / venue the justice it deserves. We cannot recommend the Killarney Heights Hotel enough. It will forever hold a very special place in our hearts and we cannot thank everyone enough for making our wedding weekend so unforgettable and so special. From the bottom of our hearts thank you.
Mary & Brendan Hennessy June 2017
A huge thank you to all the staff of the Heights Hotel to help us celebrate our big day. We live in Holland and everybody was brilliant at responding to emails and answering any questions from us and our overseas guests. Our guests were delighted with the top quality service, food and staff. A special thanks to Natalie, who helped making this day the best day ever. She took great care of us and made us feel at ease, nothing was ever an issue. Lovely staff and hotel, keep up the good work and thank you again xx
Kim & Michael July 2017