We were absolutely thrilled with our wedding day in the Heights Hotel. Natalie the wedding coordinator was fantastic, from day one and we felt confident in her ability and immediately trusted her. The hotel has a lovely homely feel, we could just pop in whenever we were passing and nothing was a problem. The ballroom was just beautiful, the food was delicious and our guests were all very well looked after and really enjoyed themselves.
Sinead & Denis 28th October 2017
We really appreciated the friendliness of staff and we felt 'at home' in the hotel during our wedding stay. It's clear that the hotel is well experienced with weddings. We felt very confident with the hotel itself and the ability of our wedding co-ordinator Natalie. We are so grateful to all the staff at the hotel for making our wedding day so special. It couldn't have been better! Natalie, Thank you so much for all your help over the past year in preparation for our wedding day. Your presence & help with the last minute details & decor was invaluable, especially on the day. You did an amazing job! It’s a fabulous hotel, everyone loved their meal and the hotel was very accommodating to our Baby Tara. We cannot thank you enough, Best Wishes Ann Marie, Fin & Tara
Ann Marie & Finn 22nd September 2017
To everyone at the Killarney Heights Hotel (in particular Natalie Noreen & Jamie) Thank you all so much for making our day so special and for going above and beyond (i.e getting in my special milk! etc) The reports we hear back from our guests have been so positive in particular relations to the amazing food! Thank you Jamie! Also a massive thank you to which ever fantastic staff member provided our late night revellers with Tayto Sandwiches, which they still talk about! Natalie thank you once again for all your hard work - i know i wasn't the easiest bride to deal with :) Thank you Noreen for being a great support along with Natalie, both before and after our wedding. Once again thanks to all of you! Best Wishes & Kindest Regards Siobhán & Maurice x
Siobhan & Maurice 24th September 2016
The staff were excellent and Natalie was outstanding in her job and towards all of our guests - just fab! Would highly recommend yer venue and Natalie to all our friends looking to get married in the future. Beautiful wedding venue, excellent staff, very professional, excellent value for money and you won't find a better wedding co-ordinator than Natalie; such a friendly and professional person to deal with on such a special day
Norma & Garreth 9th September 2017
I would highly recommend the Killarney Heights as a wedding venue. The wedding coordinator Natalie went above and to make sure the day ran smoothly. We found Natalie very approachable and helpful; she looked after every little detail and couldn't possibly have done any more for us! The venue itself is absolutely fab from the bar to the function room to the bedroom all spotlessly clean and beautifully decorated. Everyone commented on how fab the drinks reception and function room was and I was blown away when I saw it fully decorated!
Kim & Tomas 22nd July 2017
Cannot recommend this hotel more highly. From the first day we walked into the hotel we were made feel so welcome. Natalie, is an absolutely brilliant wedding planner. Nothing was too much trouble. She made us feel comfortable from the first meeting. The staff who worked for our wedding were so pleasant and seemed to enjoy their job. The hotel is beautiful, the function room, the bar, reception area, everything was top class. All our guests commented on the beautiful food and service. The function room is great as its lovely and airy with loads of space for dancing.
I stayed in the hotel the night before my wedding and I got ready at the hotel, best decision ever. The hotel were amazing. They gave me a big area with lots of light for my hair and makeup people to work. It was great. They served breakfast to us in this area and ensured we were topped up with tea and coffee throughout the morning. It was so relaxing and it was great for my parents to enjoy the morning instead of stressing over making breakfast and cleaning up.
Thank you so much for the best day of our lives, everyone from the Killarney Heights Hotel helped us make the best memories. Special thank you to Natalie, who's professionalism, advice and kind words really helped to make our amazing day so stress-free and one we will always remember with smiles on our faces. Fantastic hotel.
Tomas & Kim 22nd July 2017
Brendan and I were married on the 24th of June 2017 (less than a week ago). When sitting down to write this review we couldn't decide where to start as there is just so many positive things we want to say about the Killarney Heights Hotel. When we started looking at venues we read all the reviews online we could about different hotels and the Heights review were good but after experiencing what we did last Saturday they truly do not do them justice. From the minute we contacted them to the minute we left on the Monday after our wedding we received 5 star service. Nothing was too much trouble for any member of staff. This was not because we were the bride & groom, all our guests who had travelled from London, the States and around Ireland all commented on how friendly and efficient the staff were from reception (Jane & Susi), bar staff (Eamon, Jack, Miguel, Rory), housekeeping and our lovely wedding coordinator Natalie. All staff go above and beyond to help, they are exceptionally friendly, so approachable and always happy to help, nothing was too much trouble.
Natalie worked her socks off to ensure our day was incredible. Nothing was too much trouble, it was like she didn't know what the word 'No' was! Everything we asked for she went above and beyond to ensure it happened. We were not happy with our first meal tasting and together with the her support liaising with the amazing chef at the Heights we came up with a menu we were thrilled with. People are still commenting on how spectacular the food was. We had Kerry Lamb Shank / Chicken Cordon Blue, Lemon crusted Hake & a vegetarian wellington for mains. Every guest we spoke with stated how the lamb was so tender and fell off the bone, while our vegetarian guests stated it was the first wedding they attended where they could actually eat and wanted to eat the vegetarian option as it was so tasty. When the mains were coming to an end they came out again with seconds for anyone who wanted to try any of the other mains which I know a few of our guests went in for 2nd helpings some even 3rd helpings, that is how tasty the food was!
In the days leading up to the wedding I dropped off props to make it more personal to Brendan & I, Natalie offered to set it all up which was amazing as I under estimated just how tired and such little time I would have in the days leading up to the wedding. Our drinks reception was beautiful, Natalie had set it up everything as I requested, it was perfect. She is very well organised & extremely cool under pressure which made us & our bridal party feel even more relaxed.
We had our next day event at the Heights also, it was my mums 60th. We had a BBQ for 70 people and surprised my mum with a cake. Again Natalie and all the staff were outstanding in ensuring the day was a huge success. Again the food was unbelievable with beautifully cooked salmon, chicken thighs and burgers + salads, and there was enough bar staff on to ensure no one was ever waiting to be served a drink. Natalie also arranged music for the BBQ which was a big hit with guests and added to the already great atmosphere. Later on that night due to the large crowd still in the bar staff brought out complimentary sandwiches & finger food of cocktail sausages & chicken nuggets to our guests. No one approached us to ask if we wanted snacks but management were great at reading the room and implemented it.
I could continue with even more positive things to say but I know it will still not do the staff / venue the justice it deserves. We cannot recommend the Killarney Heights Hotel enough. It will forever hold a very special place in our hearts and we cannot thank everyone enough for making our wedding weekend so unforgettable and so special. From the bottom of our hearts thank you.
Mary & Brendan Hennessy 24th June 2017
A huge thank you to all the staff of the Heights Hotel to help us celebrate our big day. We live in Holland and everybody was brilliant at responding to emails and answering any questions from us and our overseas guests. Our guests were delighted with the top quality service, food and staff. A special thanks to Natalie, who helped making this day the best day ever. She took great care of us and made us feel at ease, nothing was ever an issue. Lovely staff and hotel, keep up the good work and thank you again xx
Kim & Michael 21st July 2017
I'm not reviewing the hotel from an accommodation point of view, but instead the Carvery Lunch which my husband and I enjoyed today before leaving Killarney after a busy day in town.
We decided to call into the hotel's bar for a late lunch before heading for home. We were late, arrived at around 2.45pm and the Carvery only runs until 3pm. Despite that the welcome we got from the staff couldn't have been nicer. There was a good choice of food, portions were workman-like and we thought we got good value for money by Killarney standards. Both our meals and our desserts were very tasty.
Although the bar was busy with other diners there still was plenty of seating. For those diners opting for tap water, there was a good-sized table with plenty of glasses and carafes, and three different flavours of cordials.
Whilst eating we noticed that even after 3pm, there were still numerous new arrivals being served and the Carvery finally closed around 3.15pm-ish.
All in all, lovely food and excellent service. We shall be back.
TripAdvisor HOS70 26th July 2017
I recently stopped here for a quick bite to eat, I had the carvery on offer and it was excellent, It was hot, fresh and presented well. Only concern was Too much on the plate. Other than that i enjoyed and will be back
TripAdvisor Cork27lad 24th July 2017
Sunday roast was fab big portions and great atmosphere
Katherine Moore January 23rd 2017
Had carvery here today was outstanding and staff couldn't be more helpful means a lot when your eating out with a toddler
Aileen Carroll October 1st 2017
Love this hotel. It's elegant and friendly. Rooms are very comfortable and the staff extremely helpful and friendly. Saw the wedding setup and it's fantastic. We had the carvery one day which was lovely and a dinner the next, can't say enough about this hotel. See for yourself.
TripAdvisor Claudine S June 2015
Thank you to the Heights Hotel Staff, especially Noreen & Natalie Thanks a million for all your help, you guys made it really easy for us to organise our wedding from Australia. The hotel looked spectacular and everyone had a great weekend. Thanks for accommodating us in every which way you could. Forever Grateful Ryan & Noreen McNamara
Ryan & Noreen 15th September 2017
We had our wedding here a few weeks ago and I can’t recommend them enough. Between the help throughout the time from when we booked until the day was super. Our wedding coordinator Natalie was just absolutely amazing and all the staff where just so helpful. We got ready in the hotel the morning of the wedding and the staff couldn't do enough for us. And the food was out of this world.
Highly recommend to have your wedding reception at The Heights. Natalie, thank you and the hotel again for such a fantastic day and weekend. We loved every minute of it and so did both our families. We will be highly recommending You's to everyone.
Billy & Oonagh 19th August 2017
Thank you so much for a truly magical day! We had the time of our lives on Friday May 5th! All the wonderful staff in the Heights Hotel Killarney could not have done more for us. The wedding co-ordinator Natalie went above and beyond to make our day so special. We have such wonderful memories. Thank you so much.
Pat & Eileen Friday 5th May 2017
We would both like to thank everyone, for making our day so special. From the first day we booked our wedding nothing was a problem. A special thank you to Natalie for all her help in the lead up to the wedding and to the chefs for all the changes and requirements we had, thank you. We really appreciate it all. All of our guests complemented the food, and the venue. Everyone from management, bar staff, reception, chefs, waiting staff, room service etc thank you all. We will look back on our special day with great memories and Ye all played a part. Thank you
Mr & Mrs Dunne
Aoife: I really cannot thank Natalie and all her team for everything they did for us to help us celebrate the best day ever. The hotel was just beautiful. Natalie was there for us at any time with help and assistance all the way up to our big day. She made us feel at ease and no question was too silly. She is a true legend and we will always remember her and all her team at the Heights. Thank ye all so much!
Eamon: Just had our wedding reception at the Heights and the day couldn't have been better. Everything was perfect. Huge thanks to Natalie for all the help leading up to the day. And a huge thanks to the whole Heights team for making the day so special.
December 31st 2016
We had our wedding in the Heights Hotel last September the 10th 2016. We knew from the start we had chosen the right venue, from allowing to have an individual and personal approach to details and accommodating our suggestions, it made the planning relatively stress free!!! From our initial meeting with Noreen to our follow up meetings with Natalie. We are so grateful to Natalie; no request was too big and you were so prompt in replying to any questions we had in the lead up to the big day!!!
We had viewed a few hotels in Killarney but felt the Heights Hotel was the right venue for us. In particular, the setting of the hotel. Located on the edge of the town with stunning views of the Reeks from the function room from the beautiful French windows that ran the length of the room. The room is spacious and bright which was what we were looking for. With its natural decor, it makes a perfect background for applying your wedding details, i.e. flowers, colour palette.
Also, the stunning reception area created a warm and welcoming atmosphere for our guests to mingle.
The meal was amazing!!! The wedding package deals had a lot to choose from and we were able to mix and match to create our own menu. The waiting and bar staff were very attentive and friendly and the wine flowed all day!! We are still getting compliments from guests from the food and the service, the atmosphere and how enjoyable overall the day was.
The Castle Suite was beautiful and really made you feel like royalty. Sandra who overlooked accommodation was a dream to work with and every request was fulfilled.
Overall, couples need not look any further when choosing a setting for your wedding day. The team in the Heights Hotel Killarney go above and beyond to create your perfect wedding day.
Eric and I would like to thank the staff of the Heights Hotel for an outstanding performance and a day we will never forget!!
Sarah & Eric 10th Sept 2016
We would highly recommend the Heights Hotel Killarney for any prospective couples out there looking to have a Wedding Reception to remember in Kerry! We had our Wedding Reception there on 27th August 2016. From the initial meeting with Noreen and the follow up meetings with Natalie they were so helpful and accommodating, no query was too big or too small! Natalie went above and beyond in getting back to any questions we had leading up to the big day! The day itself flowed like clockwork, Noreen and Natalie were always within eyeshot if we had a query and met us on arrival to put us at ease. The waiting staff and bar staff were very friendly and professional.
The Wedding Reception Room speaks for itself, it is absolutely stunning! It is bright with fabulous views of the Kerry Mountains, yet has a lovely vintage feel, just like the Drinks Reception area with French widows. It is the ideal venue, lots of free parking outside and a welcome atmosphere inside by all the staff. The meal too was amazing, we are still getting compliments from guests on the food and the service which was second to none! So if you are looking for a day to remember, look no further than the Heights Hotel Killarney, you will not be sorry. Mary and Steve :-)
Mary & Steve 27th August 2016
We had our wedding in the Heights Hotel on the 29th of October 2016. From the moment we stepped foot in the hotel we were made feel like our wedding was the most important and special day to every member of the staff. The wedding coordinator, Natalie, was amazing. She supported us in every way and used her knowledge to guide us in every little detail. Every request we had, big or small, was met with a "no problem". Our guests raved about our wedding. The food was exceptional. Seconds and even thirds were offered. The chef even made a personalised surprise treat for the dessert, which meant a lot to us. The wine was beautiful. Service was extremely well staffed, highly trained and swift.
The function room is the nicest I have ever been in. Bright and airy with beautiful views from every window of the mountains. The bridal suite is fabulous. Many of our guests were from outside the county. They were extremely impressed with every aspect of the hotel, the rooms, breakfast, dinner and the friendly staff. Our wedding met every dream of ours and that is truly down to this fabulous hotel and its staff. Thank you.
Liam & Marian 29th October 2016
Natalie! She was absolutely brilliant, she was so helpful and friendly we felt completely at ease with her and she made us feel that anything we asked for wasn't a problem. My husband and I had an absolutely brilliant day we loved every minute of it and most of that was down to the fantastic service we got from The Heights Hotel everything from the staff to our meals was fantastic, I can't thank them enough it felt like a real team effort and everyone was so helpful from catering to accommodation!
We don't think we could have chosen a better place thanks so much to everyone at The Heights for an outstanding performance and a day we will find hard to forget
Lorraine and Shane 16th September 2016
Visited today for their Sunday carvery. Very good food at a reasonable price and a good selection of beers. Friendly staff made it a very pleasurable meal. Portion size was good and we both left full.
Colin Bangor 28th May 2017
Went for Carvery Lunch, great selection, value for money, will return again.
Tim Buckley January 18th 2017
We attended a family wedding mid-September lovely food great staff rooms very cosy stayed for carvery the following day I had the curry it was the best ever lovely soft towels plenty parking quiet location
TripAdvisor Martina Horgan 23rd November 2017
My wife and I stopped in for afternoon lunch on the 21/12/16. The service we received was wonderful. The chef serving the carvery was very mannerly as was the waiter. The facility was spotless clean. The food was fantastic. Very well-seasoned.
TripAdvisor 461AidanC 22nd December 2016
Stopped here for Carvery Dinner, freshly cooked traditional Food on offer and reasonably priced, well worth a visit.
Menu varied and vegetarians also catered for.
Ample seating available in pleasant surroundings
TripAdvisor Timmy 20th January 2017